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LIVE RECORDING: City of San Diego – A Biopsychosocial Success Story


LIVE RECORDING: City of San Diego – A Biopsychosocial Success Story

LIVE RECORDING: City of San Diego – A Biopsychosocial Success Story

Institutes of Health and City of San Diego joined WorkCompCentral to discuss the pressing matter of mental health within the first responder community. First Responders experience daily exposure to traumatic events that, over months and years, accumulate and are known to result in post-traumatic stress disorder (PTSD), depression, traumatic brain injury, substance abuse, chronic pain, and insomnia. Although they spend their careers helping others, this group of workers are often reluctant to ask for help and when they do, their conditions are often not well understood.


This session highlighted the successes of a unique partnership between City of San Diego and Institutes of Health, a company specializing in the delivery of biopsychosocial care. Panelists underscored the importance of the role as a partner in public safety by enhancing the understanding about the inherent risks to public safety personnel, current vulnerabilities they face, and learning about best evidence-based practices that allow for improving clinical outcomes and accelerating MMI.

This expert panel included important perspectives from risk management, law enforcement, fire-rescue, as well as medical perspectives. They discussed the essential components of public safety wellness programs and evidenced-based treatment protocols for first responders that can support career longevity, overall improvement in the quality of life and an overall decrease in the cost of claims.

Learning Objectives:

  • What is the biopsychosocial model of care?
  • How it is used in City of San Diego’s Work Comp program?
  • Why cultural competency is critical to success?
  • Importance of partnership among stakeholders Positive outcomes of San Diego’s program.


Yvonne Guibert | Institutes of Health
Joseph Sousa | City of San Diego
David Picone | San Diego Fire Rescue
Michael Branch | Institutes of Health
Dr. Kimberely Tilley, PsyD | Institutes of Health